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Our Approach

You.

Our approach is centred around the experience and enjoyment of you, our guests, at Snowgums Retreat, at a Snowgums Event or enjoying a product from Snowgums Pantry.

You will always be treated like a guest on our properties and you will want to tell the world of your great memories.

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Meet the founders

Write something about the people who make your business go or your philosophy behind customer service.
Why? Because people want to know who they're doing business with. It's a human thing.

 

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Mark Smith

Host, founder and Snowgums visionary

Mark, aged 48, raised in Newcastle but now residing in Beecroft, Sydney, left school at age 15 and has been on an adventure ever since including most recently studying Law at the University of Sydney (entering his final year in 2018) having previously managed airports, been a leading travel agent at age 19 (and since travelling extensively), employed hundreds of people in a labour hire company, worked on some huge property developments, founded a food export company from Australia and an import/trading company in Singapore.

Mark sees great potential in Snowgums and is a glass half full kind of guy with a can-do attitude.

PS. Mark is responsible for all the ridiculously named sheep and for ensuring your stay at Snowgums is amazing.

Lisa

Lisa Smith

Co-founder, chief style officer, mother of sheep, master of zhooshing

Lisa is a wonderful homemaker and is responsible for virtually every beautiful touch around our Snowgums homestead and retreat.  She is presently employed as a visual merchandising by a leading cosmetics firm and has bought this visual appeal know-how to Snowgums making people feel instantly at home as they enter our property.

Lisa has a huge and welcoming heart and one of the loveliest people you're likely to meet.

Ivanka

Ivanka Sheep

Co-mother of sheep, greediest sheep and most enthusiastic follower of the shepherd